The Westin Beach Resort & Spa at Frenchman's Reef

Location and facilities were fantastic. Watersport were great with great staff.

The staff was absolutely amazing! Everyone, was super kind, helpful, friendly. The management, not so much. You have some really outstanding workers there that really want to make it comfortable, relaxed and special, but their hands are tied to what management says. This was our honeymoon, had it not been for the staff, we may have not stayed. I like to mention some very special staff there by name who were outstanding! Rae Nae, Ta'Lore, Erica, James Brown, Jamal, our bartender Rafael, waiter i think Pablo & our absolute favorite who was the most helpful, Ricky. He went above & beyond to assist us. He's super friendly, told us about our new favorite food "Poke Bowl". He even took time out on his day off to tell us about the beaches at St John, he not only treated us as friends, but we saw him treat other this way as well. He is an awesome employee. THANK YOU RICKY! You made our trip extra fun! I also want to say thank you for having Ian, who did the wine tasting. He was informative, got me to try some wines I generally would not of, he was fun & very friendly, definitely a plus!

The customer service was amazing. Room was clean and very comfortable. We were provided with our bed made up and new towels everyday. The 3 pools were amazing and the location was perfect! The beach front was everything along with the excursions! We did the Jet skiing and Pizza Pi Snorkeling trip and both of those were 100/10! They include a bunch of beach activities free like kayaking & paddle boarding which was cool! You can also eat and walk to the other resort which is attached and offers 3 more restaurants. Also the taxis were amazing! Definitely would go back!

I absolutely loved everything about this resort, my room and the staff were amazing. . From All the greeter's at the door those guys were phenomenally awesome awesome Tanisha/ sugar fin, awesome Syreeta on of my favorite at the breakfast buffet, also Natesha , Emoni also at the breakfast buffet....all my girls at the poolside, very nice and friendly.steven at the poolside absolutely great.also let's go alk about those sushi nachos the best I ever had♥️ dinner and bouy hous was great as well steak Philly were delicious.. I glad I picked this place 🙂 So with that being said Westin in St. Thomas absolutely the best resort I ever stayed 10+10 stars for me.🥰

Fabulous views great location top shelf resort. I’m sure you have a lot of bugs to work out just re-opening. Can’t believe it was seven years since the hurricane place looks better than it did seven years ago he did a great job with the renovation.